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GDPR

We support the General Data Protection Regulation (GDPR), which became enforceable on May 25, 2018, and ensure all our services comply with its provisions.

We are fully committed to our users’ rights to privacy and personal data protection. As an EU resident, you have the rights to control information related to your personal data as follows:

– Understand what information we do collect;
– Request retrieval of your personal data;
– Request removal of your personal data.
– What Information We Collect

 

Personal Data Collected

As a part of our services, we collect certain personal information and use 3rd party services (which are GDPR compliant) for the following purposes:

Email – Used as a unique identifier of the user (username) and a communication channel between the coach and the user.

Telephone Number – Used as a communication channel between the coach and the user.

First name – Used to identify a user and create an invoice.

Last name- Used to identify a user and create an invoice.

Nickname – Identification of the user for authorization.

Billing address – Used to create invoices. Required by legal authorities.

Payment method – Payment method specified by the user.

Billing date – Purchase date for invoice creation. Required by legal authorities.

Product identifier – that has been bought by the user.

Google Tag Manager – Third party service to track activities of the user on the resource. Used for aggregated statistics to improve user experience on the resource. (Google Tag Manager is GDPR compliant)

Google Adwords – Third party service for managing advertisement activities related to the resource via Google Ads Network. (Google Adwords is GDPR compliant)

Active Campaign – A third party service used to store data about users and send newsletter (Active Campaign is GDPR compliant)

VAT number – Used to create invoices. Required by legal authorities. Not required if the user is not a legal entity.

Gravatar – Third party service to link the user with the profile image service – Gravatar. (Gravatar is GDPR compliant)

 

How to Retrieve Personal Data

You have rights to retrieve your personal data any time and request removal of the data. Be aware, we do not store copies of your personal data – removal of your personal data will result in complete data loss without revert option.

To retrieve your personal data please contact:
info@sportcoaching.co.nz